---
description: ¿Qué piensan los usuarios de Viber? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Viber gracias a Capterra Panamá.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software de compromiso del cliente](/directory/30906/customer-engagement/software) > [Viber](/software/180348/viber) > [Alternativas a Viber](https://www.capterra.com.pa/alternatives/180348/viber)

# Alternativas a Viber

Canonical: https://www.capterra.com.pa/alternatives/180348/viber

> Explorar las mejores alternativas a Viber. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **WhatsApp** — 4.7/5 (16296 reviews) — Solución basada en la nube que ayuda con las comunicaciones con los clientes a través de interacciones comerciales, automatización, mensajería y más.
   - [Ver perfil](https://www.capterra.com.pa/software/180345/whatsapp)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/180345/180348/whatsapp/vs/viber)
2. **Text Request** — 4.6/5 (1193 reviews) — Text Request es un servicio de mensajes de texto empresariales online. Envía y recibe mensajes SMS y MMS con el número actual de la oficina.
   - [Ver perfil](https://www.capterra.com.pa/software/167015/text-request)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/167015/180348/text-request/vs/viber)
3. **Telegram** — 4.7/5 (6406 reviews) — Aplicación de mensajería segura que ayuda a las pequeñas empresas a mantener a los clientes actualizados sobre noticias, eventos y promociones.
   - [Ver perfil](https://www.capterra.com.pa/software/180347/telegram)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/180347/180348/telegram/vs/viber)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.com.pa/software/102188/liveagent)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/102188/180348/liveagent/vs/viber)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.com.pa/software/164283/zendesk)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/164283/180348/zendesk/vs/viber)
6. **Weave** — 4.3/5 (668 reviews) — Weave es una plataforma de comunicación que ayuda a las empresas a conectar con las personas a las que prestan servicios.
   - [Ver perfil](https://www.capterra.com.pa/software/141842/weave)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/141842/180348/weave/vs/viber)
7. **Preferred Patron Loyalty** — 4.9/5 (109 reviews) — Lleva adelante tu propio programa de fidelización del cliente con tu marca. Brinda reconocimientos por compras y visitas, aumenta la retención de clientes y fomenta el crecimiento.
   - [Ver perfil](https://www.capterra.com.pa/software/78966/preferred-patron-loyalty)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/78966/180348/preferred-patron-loyalty/vs/viber)
8. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.com.pa/software/113540/bitrix24)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/113540/180348/bitrix24/vs/viber)
9. **Wati** — 4.6/5 (202 reviews) — Herramienta de gestión de WhatsApp para empresas con un generador de chatbot sin código
   - [Ver perfil](https://www.capterra.com.pa/software/204314/wati)
   - [Comparar con Viber](https://www.capterra.com.pa/compare/180348/204314/viber/vs/wati)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
    - [Ver perfil](https://www.capterra.com.pa/software/144040/tidio-chat)
    - [Comparar con Viber](https://www.capterra.com.pa/compare/144040/180348/tidio-chat/vs/viber)
11. **Missive** — 4.9/5 (147 reviews) — Chat grupal en hilo y correo electrónico colaborativo para equipos productivos. Una única aplicación para todas tus comunicaciones internas y externas.
    - [Ver perfil](https://www.capterra.com.pa/software/152884/missive)
    - [Comparar con Viber](https://www.capterra.com.pa/compare/152884/180348/missive/vs/viber)
12. **Pipedrive** — 4.5/5 (3042 reviews) — Pipedrive es una herramienta de software de CRM fácil de implementar que te ayuda a concentrarte en las actividades que impulsan el cierre de tratos.
    - [Ver perfil](https://www.capterra.com.pa/software/132666/pipedrive)
    - [Comparar con Viber](https://www.capterra.com.pa/compare/132666/180348/pipedrive/vs/viber)
13. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.com.pa/software/124981/freshdesk)
    - [Comparar con Viber](https://www.capterra.com.pa/compare/124981/180348/freshdesk/vs/viber)
14. **Bigin by Zoho CRM** — 4.7/5 (724 reviews) — Bigin ayuda a las pequeñas empresas a dejar atrás las hojas de cálculo y empezar a usar una solución de CRM verdaderamente diseñada para sus necesidades.
    - [Ver perfil](https://www.capterra.com.pa/software/204998/bigin-by-zoho-crm)
    - [Comparar con Viber](https://www.capterra.com.pa/compare/180348/204998/viber/vs/bigin-by-zoho-crm)
15. **OneSignal** — 4.7/5 (106 reviews) — Solución de notificaciones push web y móviles que admite mensajes de prueba A/B, segmentación dirigida y entrega automática.
    - [Ver perfil](https://www.capterra.com.pa/software/163452/onesignal)
    - [Comparar con Viber](https://www.capterra.com.pa/compare/163452/180348/onesignal/vs/viber)

## Categorías relacionadas

- [Software de compromiso del cliente](https://www.capterra.com.pa/directory/30906/customer-engagement/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.com.pa/directory/31002/customer-communications-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.com.pa/alternatives/180348/viber)
- [Ver el perfil del producto](https://www.capterra.com.pa/software/180348/viber)

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