---
description: ¿Qué piensan los usuarios de OMQ? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OMQ gracias a Capterra Panamá.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMQ - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/22/customer-service/software) > [OMQ](/software/149788/omq-self-service) > [Alternativas a OMQ](https://www.capterra.com.pa/alternatives/149788/omq-self-service)

# Alternativas a OMQ

Canonical: https://www.capterra.com.pa/alternatives/149788/omq-self-service

> Explorar las mejores alternativas a OMQ. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.com.pa/software/102188/liveagent)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/102188/149788/liveagent/vs/omq-self-service)
2. **Birdeye** — 4.7/5 (702 reviews) — BirdEye ayuda a las empresas a recopilar comentarios de los clientes y a aprovecharlos para el crecimiento en un panel de control todo en uno y fácil de usar.
   - [Ver perfil](https://www.capterra.com.pa/software/152997/birdeye)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/152997/omq-self-service/vs/birdeye)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.com.pa/software/164283/zendesk)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/164283/omq-self-service/vs/zendesk)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.com.pa/software/144040/tidio-chat)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/144040/149788/tidio-chat/vs/omq-self-service)
5. **Wati** — 4.6/5 (202 reviews) — Herramienta de gestión de WhatsApp para empresas con un generador de chatbot sin código
   - [Ver perfil](https://www.capterra.com.pa/software/204314/wati)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/204314/omq-self-service/vs/wati)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.com.pa/software/21409/genesys-cloud)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/21409/149788/genesys-cloud/vs/omq-self-service)
7. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr es una plataforma de software empresarial creada para gestionar las experiencias de los clientes a escala.
   - [Ver perfil](https://www.capterra.com.pa/software/131274/sprinklr-platform)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/131274/149788/sprinklr-platform/vs/omq-self-service)
8. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
   - [Ver perfil](https://www.capterra.com.pa/software/156723/gladly)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/156723/omq-self-service/vs/gladly)
9. **inconnect** — 3.9/5 (19 reviews) — Desde hace 20 años ayudamos a las empresas a gestionar la relación con sus clientes por cualquier canal, transformando cada interacción en una oportunidad de negocio.
   - [Ver perfil](https://www.capterra.com.pa/software/164772/omnichannel)
   - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/164772/omq-self-service/vs/omnichannel)
10. **Lime Connect** — 4.6/5 (647 reviews) — Chat en vivo para soporte en sitios web y vía mensajería. Está ahí para tus clientes cuando ellos más te necesitan.
    - [Ver perfil](https://www.capterra.com.pa/software/131558/userlike-live-chat)
    - [Comparar con OMQ](https://www.capterra.com.pa/compare/131558/149788/userlike-live-chat/vs/omq-self-service)
11. **Quiq** — 4.5/5 (37 reviews) — Quiq conecta a empresas y clientes a través de la mensajería (SMS, FB Messenger, WeChat y Kik), lo que permite que exista una interacción más eficiente con el cliente.
    - [Ver perfil](https://www.capterra.com.pa/software/166780/quiq-messaging)
    - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/166780/omq-self-service/vs/quiq-messaging)
12. **Capacity** — 4.5/5 (14 reviews) — Capacity es una plataforma de automatización de asistencia segura y con IA nativa que ayuda a las empresas y equipos a ahorrar tiempo y trabajar de manera más inteligente.
    - [Ver perfil](https://www.capterra.com.pa/software/192480/capacity)
    - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/192480/omq-self-service/vs/capacity)
13. **Sparkcentral** — 4.2/5 (15 reviews) — Ayuda a ofrecer una atención al cliente memorable gracias a su enfoque de mensajería. Permite escuchar, brindar asistencia y comunicarse con los clientes en sus canales favoritos.
    - [Ver perfil](https://www.capterra.com.pa/software/142857/sparkcentral-customer-engagement-platform)
    - [Comparar con OMQ](https://www.capterra.com.pa/compare/142857/149788/sparkcentral-customer-engagement-platform/vs/omq-self-service)
14. **AlphaChat** — 5.0/5 (3 reviews) — Herramienta de automatización de chats de atención al cliente con chatbots de IA para medir y aumentar la tasa de resolución de autoservicio y la satisfacción del cliente.
    - [Ver perfil](https://www.capterra.com.pa/software/160781/alphachat)
    - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/160781/omq-self-service/vs/alphachat)
15. **Freshchat** — 4.1/5 (115 reviews) — Freshchat es un moderno software de mensajería dirigido a equipos de ventas y participación del cliente para hablar con clientes y clientes potenciales en múltiples canales.
    - [Ver perfil](https://www.capterra.com.pa/software/158117/freshchat)
    - [Comparar con OMQ](https://www.capterra.com.pa/compare/149788/158117/omq-self-service/vs/freshchat)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.capterra.com.pa/directory/22/customer-service/software)
- [Plataformas de IA conversacional](https://www.capterra.com.pa/directory/31596/conversational-ai-platform/software)
- [Software de soporte al cliente](https://www.capterra.com.pa/directory/32315/customer-support/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.com.pa/directory/30671/customer-experience/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.com.pa/alternatives/149788/omq-self-service)
- [Ver el perfil del producto](https://www.capterra.com.pa/software/149788/omq-self-service)

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