---
description: ¿Qué piensan los usuarios de Total Contacts & HelpDesk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Total Contacts & HelpDesk gracias a Capterra Panamá.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total Contacts & HelpDesk - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Total Contacts & HelpDesk](/software/127283/tele-support-helpdesk) > [Alternativas a Total Contacts & HelpDesk](https://www.capterra.com.pa/alternatives/127283/tele-support-helpdesk)

# Alternativas a Total Contacts & HelpDesk

Canonical: https://www.capterra.com.pa/alternatives/127283/tele-support-helpdesk

> Explorar las mejores alternativas a Total Contacts & HelpDesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.com.pa/software/164283/zendesk)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/164283/tele-support-helpdesk/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.com.pa/software/124981/freshdesk)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/124981/127283/freshdesk/vs/tele-support-helpdesk)
3. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.com.pa/software/202528/milvus)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/202528/tele-support-helpdesk/vs/milvus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.com.pa/software/102188/liveagent)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/102188/127283/liveagent/vs/tele-support-helpdesk)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.com.pa/software/169505/zoho-desk)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/169505/tele-support-helpdesk/vs/zoho-desk)
6. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.com.pa/software/62194/livechat)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/62194/127283/livechat/vs/tele-support-helpdesk)
7. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.com.pa/software/132997/freshservice)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/132997/tele-support-helpdesk/vs/freshservice)
8. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Bomgar es el líder en soluciones de acceso seguro que permite la conexión segura y controlada a cualquier dispositivo en cualquier lugar.
   - [Ver perfil](https://www.capterra.com.pa/software/86962/bomgar)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/86962/127283/bomgar/vs/tele-support-helpdesk)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo es un software de escritorio remoto fácil de usar, seguro y compatible con Windows, macOS, iOS, Android y Linux.
   - [Ver perfil](https://www.capterra.com.pa/software/177094/supremo-remote-desktop)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/177094/tele-support-helpdesk/vs/supremo-remote-desktop)
10. **SysAid** — 4.5/5 (511 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
    - [Ver perfil](https://www.capterra.com.pa/software/107225/sysaid)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/107225/127283/sysaid/vs/tele-support-helpdesk)
11. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
    - [Ver perfil](https://www.capterra.com.pa/software/138769/jira-service-management)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/138769/tele-support-helpdesk/vs/jira-service-management)
12. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatiza las tareas diarias de asistencia y ayuda a supervisar, medir y procesar cualquier unidad de trabajo. Es fácil de usar y de ampliar.
    - [Ver perfil](https://www.capterra.com.pa/software/152871/servicenow)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/152871/tele-support-helpdesk/vs/servicenow)
13. **Raiseaticket** — 4.7/5 (46 reviews) — Una solución de help desk basada en la nube, potente, inteligente y fácil de usar.
    - [Ver perfil](https://www.capterra.com.pa/software/182383/raiseaticket)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/182383/tele-support-helpdesk/vs/raiseaticket)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
    - [Ver perfil](https://www.capterra.com.pa/software/144040/tidio-chat)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/144040/tele-support-helpdesk/vs/tidio-chat)
15. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
    - [Ver perfil](https://www.capterra.com.pa/software/134347/intercom)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.com.pa/compare/127283/134347/tele-support-helpdesk/vs/intercom)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.com.pa/directory/30008/help-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.com.pa/alternatives/127283/tele-support-helpdesk)
- [Ver el perfil del producto](https://www.capterra.com.pa/software/127283/tele-support-helpdesk)

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