---
description: ¿Qué piensan los usuarios de Vocalcom Salesforce Edition? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Vocalcom Salesforce Edition gracias a Capterra Panamá.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vocalcom Salesforce Edition - Opiniones, precios y características - Capterra Panamá 2026
---

Breadcrumb: [Inicio](/) > [Software de contact center](/directory/32035/contact-center/software) > [Vocalcom Salesforce Edition](/software/1022658/vocalcom-salesforce-edition) > [Alternativas a Vocalcom Salesforce Edition](https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition)

# Alternativas a Vocalcom Salesforce Edition

Canonical: https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition

> Explorar las mejores alternativas a Vocalcom Salesforce Edition. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.com.pa/software/102188/liveagent)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/102188/1022658/liveagent/vs/vocalcom-salesforce-edition)
2. **Aircall** — 4.2/5 (458 reviews) — Aircall es el sistema telefónico basado en la nube más intuitivo que existe. Experimenta una configuración fácil, sin hardware, y decenas de integraciones con CRM.
   - [Ver perfil](https://www.capterra.com.pa/software/144486/aircall)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/144486/1022658/aircall/vs/vocalcom-salesforce-edition)
3. **JustCall** — 4.1/5 (223 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
   - [Ver perfil](https://www.capterra.com.pa/software/157853/justcall)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/157853/1022658/justcall/vs/vocalcom-salesforce-edition)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.com.pa/software/164283/zendesk)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/164283/1022658/zendesk/vs/vocalcom-salesforce-edition)
5. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.com.pa/software/113540/bitrix24)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/113540/1022658/bitrix24/vs/vocalcom-salesforce-edition)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.com.pa/software/169505/zoho-desk)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/169505/1022658/zoho-desk/vs/vocalcom-salesforce-edition)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.com.pa/software/21409/genesys-cloud)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/21409/1022658/genesys-cloud/vs/vocalcom-salesforce-edition)
8. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.com.pa/software/132405/five9)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/132405/1022658/five9/vs/vocalcom-salesforce-edition)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.com.pa/software/134775/incontact-call-center-software)
   - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/134775/1022658/incontact-call-center-software/vs/vocalcom-salesforce-edition)
10. **Kixie PowerCall** — 4.6/5 (293 reviews) — Kixie es la forma más rápida de hacer más llamadas de ventas. Comienza a hacer llamadas locales o internacionales en 3 minutos con el marcador PowerCall.
    - [Ver perfil](https://www.capterra.com.pa/software/135636/kixie-powercall)
    - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/135636/1022658/kixie-powercall/vs/vocalcom-salesforce-edition)
11. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
    - [Ver perfil](https://www.capterra.com.pa/software/132852/talkdesk)
    - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/132852/1022658/talkdesk/vs/vocalcom-salesforce-edition)
12. **ZIWO** — 4.7/5 (108 reviews) — Software de centro de contacto en la nube implementado al instante. Basado en API completo. Complementos de CRM. Conecta agentes reales o virtuales.
    - [Ver perfil](https://www.capterra.com.pa/software/171265/ziwo)
    - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/171265/1022658/ziwo/vs/vocalcom-salesforce-edition)
13. **Voiso** — 4.7/5 (30 reviews) — Solución de centro de atención telefónica todo en uno diseñada para aprovechar al máximo cada interacción con el cliente
    - [Ver perfil](https://www.capterra.com.pa/software/203121/voiso)
    - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/203121/1022658/voiso/vs/vocalcom-salesforce-edition)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.com.pa/software/156723/gladly)
    - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/156723/1022658/gladly/vs/vocalcom-salesforce-edition)
15. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Solución de telefonía empresarial con funciones de grabación, operadora automática, duplicación de línea, reenvío de llamadas y puesta en espera.
    - [Ver perfil](https://www.capterra.com.pa/software/145004/nextiva-call-center)
    - [Comparar con Vocalcom Salesforce Edition](https://www.capterra.com.pa/compare/145004/1022658/nextiva-call-center/vs/vocalcom-salesforce-edition)

## Categorías relacionadas

- [Software de contact center](https://www.capterra.com.pa/directory/32035/contact-center/software)
- [Software de soporte al cliente](https://www.capterra.com.pa/directory/32315/customer-support/software)
- [Software de telemarketing](https://www.capterra.com.pa/directory/31034/telemarketing/software)
- [Sistemas IVR](https://www.capterra.com.pa/directory/30231/ivr/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.com.pa/directory/30671/customer-experience/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition)
- [Ver el perfil del producto](https://www.capterra.com.pa/software/1022658/vocalcom-salesforce-edition)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1022658/vocalcom-salesforce-edition> |
| en-AU | <https://www.capterra.com.au/alternatives/1022658/vocalcom-salesforce-edition> |
| en-CA | <https://www.capterra.ca/alternatives/1022658/vocalcom-salesforce-edition> |
| en-GB | <https://www.capterra.co.uk/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IE | <https://www.capterra.ie/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IL | <https://www.capterra.co.il/alternatives/1022658/vocalcom-salesforce-edition> |
| en-IN | <https://www.capterra.in/alternatives/1022658/vocalcom-salesforce-edition> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1022658/vocalcom-salesforce-edition> |
| en-SG | <https://www.capterra.com.sg/alternatives/1022658/vocalcom-salesforce-edition> |
| en-ZA | <https://www.capterra.co.za/alternatives/1022658/vocalcom-salesforce-edition> |
| es | <https://www.capterra.es/alternatives/1022658/vocalcom-salesforce-edition> |
| es-AR | <https://www.capterra.com.ar/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CL | <https://www.capterra.cl/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CO | <https://www.capterra.co/alternatives/1022658/vocalcom-salesforce-edition> |
| es-CR | <https://www.capterra.co.cr/alternatives/1022658/vocalcom-salesforce-edition> |
| es-DO | <https://www.capterra.do/alternatives/1022658/vocalcom-salesforce-edition> |
| es-EC | <https://www.capterra.ec/alternatives/1022658/vocalcom-salesforce-edition> |
| es-MX | <https://www.capterra.mx/alternatives/1022658/vocalcom-salesforce-edition> |
| es-PA | <https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition> |
| es-PE | <https://www.capterra.pe/alternatives/1022658/vocalcom-salesforce-edition> |
| fr | <https://www.capterra.fr/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-BE | <https://fr.capterra.be/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-CA | <https://fr.capterra.ca/alternatives/1022658/vocalcom-salesforce-edition> |
| fr-LU | <https://www.capterra.lu/alternatives/1022658/vocalcom-salesforce-edition> |
| nl | <https://www.capterra.nl/alternatives/1022658/vocalcom-salesforce-edition> |
| nl-BE | <https://www.capterra.be/alternatives/1022658/vocalcom-salesforce-edition> |
| pt | <https://www.capterra.com.br/alternatives/1022658/vocalcom-salesforce-edition> |
| pt-PT | <https://www.capterra.pt/alternatives/1022658/vocalcom-salesforce-edition> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Vocalcom Salesforce Edition","description":"Encuentra competidores y alternativas a Vocalcom Salesforce Edition en Capterra Panamá. Te ayudamos a perfilar tus opciones y a buscar competidores y alternativas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition","about":{"@id":"https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition#software"},"breadcrumb":{"@id":"https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition#webpage","mainEntity":{"@id":"https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition#software"},"isPartOf":{"@id":"https://www.capterra.com.pa/#website"},"inLanguage":"es-PA","publisher":{"@id":"https://www.capterra.com.pa/#organization"}},{"name":"Vocalcom Salesforce Edition","url":"https://www.capterra.com.pa/software/1022658/vocalcom-salesforce-edition","@type":"SoftwareApplication","@id":"https://www.capterra.com.pa/software/1022658/vocalcom-salesforce-edition#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.pa/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de contact center","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Vocalcom Salesforce Edition","position":3,"item":"/software/1022658/vocalcom-salesforce-edition","@type":"ListItem"},{"name":"Alternativas a Vocalcom Salesforce Edition","position":4,"item":"https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition","@type":"ListItem"}],"@id":"https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Alternativas a Vocalcom Salesforce Edition y competidores - Capterra Panamá 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.pa/software/102188/liveagent","@type":"ListItem"},{"name":"Aircall","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.com.pa/software/144486/aircall","@type":"ListItem"},{"name":"JustCall","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.capterra.com.pa/software/157853/justcall","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.pa/software/164283/zendesk","@type":"ListItem"},{"name":"Bitrix24","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.pa/software/113540/bitrix24","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.pa/software/169505/zoho-desk","@type":"ListItem"},{"name":"Genesys Cloud CX","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.pa/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Five9","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.com.pa/software/132405/five9","@type":"ListItem"},{"name":"CXone Mpower","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.pa/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Kixie PowerCall","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d54b99d-d74d-4a6c-99aa-442524562dba.png","url":"https://www.capterra.com.pa/software/135636/kixie-powercall","@type":"ListItem"},{"name":"Talkdesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.capterra.com.pa/software/132852/talkdesk","@type":"ListItem"},{"name":"ZIWO","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.capterra.com.pa/software/171265/ziwo","@type":"ListItem"},{"name":"Voiso","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.capterra.com.pa/software/203121/voiso","@type":"ListItem"},{"name":"Gladly","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.pa/software/156723/gladly","@type":"ListItem"},{"name":"Nextiva Contact Center","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.capterra.com.pa/software/145004/nextiva-call-center","@type":"ListItem"}],"@id":"https://www.capterra.com.pa/alternatives/1022658/vocalcom-salesforce-edition#itemlist","numberOfItems":15}
</script>